FAQs

We will be happy to help you change your color, size, picture, or cancel/refund the order - just fill in the Contact Form below as soon as possible with your order number, email address, and your desired changes. Changes/cancellations to orders will only be accepted before an order is put into production.

If you need to change your shipping address, we can help right up until the order is shipped. Please send us a message below with the current shipping address on file and the address that you would like to change it to.

Since your personalized products are one-of-a-kind and made just for you, a $9 customization fee per item is included in your purchase. If you need to cancel your order which being production, we will refund the entire cost of your item, less the $9 customization fee. To cancel an order, please fill out our Contact Form below to send us an email with your order number and we will be able to assist you. Our designers work quickly, so be sure to contact us as soon as possible!

Please review our Return Policy here if you have other questions regarding this subject.

We accept all major credit cards as well as PayPal. Please note that all of our prices are listed in USD and your card will be charged in your respective currency.

If we were unable to answer your questions here, please scroll down and fill out our Contact Form! Our team will be in touch. If you’ve already placed an order please include your order number and provide as much detail as possible within the email so we can assist you.

We use a process called sublimation. Our apparel is defined as “no feel.” This means you cannot feel any ink or cracking on your custom products since the product itself is dyed.